This is a unique and challenging time that we all face by the global spread of the COVID-19 virus. During this unprecedented time, it’s our primary responsibility to keep our colleagues and their families safe, whilst continuing to meet your needs with trusted and reliable property data.

You can rely on us.

Having already invested in business continuity solutions, our agile data and technology business remains resilient during this uncertain time. We continue to operate a fully functional service using our cloud-based technology and connectivity through remote working.

Meeting your clients’ needs.

This is an unsettling time for everyone, and we understand you may be navigating new business practices like home working patterns and infrastructure, as well as maintaining service to your customers. When it comes to fulfilling your property data due diligence, we’re here to help. Our ForeSite Platform remains available 24 hours per day for up to date property data like Planning, Public Rights of Way (PRoW) or EA Flood Zones, to name but a few. If you’d like a refresher on how to use our platform, just let us know.

Managing expectations.

Given the scale of the Coronavirus situation, we expect there will be some changes to the normal service Local Authorities and our third-party suppliers deliver. To help you manage your transactions and your clients’ expectations, below you will find a list of all Local Authorities and Property Data suppliers whose service is currently affected. You will also be notified of any expected changes as soon as we are aware, via email.
Local Authority/SupplierTurnaround Time
Isles of Scilly Council5 working days
Chorley Borough Council;
Wakefield Metropolitan Council
7 working days
Arun District Council;
Bolton Metropolitan Borough Council;
Crawley Borough Council;
North Devon District Council;
Waveney District Council
8 working days
Brighton and Hove Council;
North Kesteven District Council;
North Norfolk District Council
9 working days
Braintree District Council;
Chiltern District Council;
City of Lincoln Council;
Dartford Borough Council;
Elmbridge Borough Council;
Gateshead Metropolitan Borough Council;
London Borough of Southwark;
Northampton Borough Council;
South Gloucestershire Council;
South Holland District Council;
Sutton London Borough Council;
Tendring District Council
10 working days
Brentwood Borough Council;
Cardiff County Council;
Gravesham Borough Council;
Mole Valley District Council;
Sandwell Metropolitan Borough Council;
Spelthorne Borough Council;
Taunton Deane Borough Council;
Wycombe District Council
11 working days
Broxtowe Borough Council;
Bury Metropolitan Borough Council;
Fylde Borough Council;
Guildford Borough Council;
London Borough of Bromley;
Newham London Borough Council;
Reigate and Banstead Borough Council;
Solihull Metropolitan Borough Council;
Suffolk Coastal District Council;
Uttlesford District Council;
Walsall Metropolitan Borough Council;
Wellingborough Borough Council;
West Somerset District Council
12 working days
Basingstoke and Deane Borough Council;
Bournemouth Borough Council;
Castle Point Borough Council;
Exeter City Council;
Fareham Borough Council;
Ipswich Borough Council;
Malvern Hills District Council;
Merthyr Tydfil County Borough Council;
North Somerset Council;
North West Leicestershire District Council;
Rushmoor Borough Council;
South Bucks District Council;
Southend Borough Council;
Tandridge District Council;
Warrington Borough Council;
Wirral Metropolitan Borough Council;
Wolverhampton City Council;
Wyre Forest District Council
13 working days
Bath and North East Somerset Council;
Bristol City Council;
Carmarthenshire County Council;
City of York Council;
Kings Lynn and West Norfolk Borough Council;
Lambeth London Borough Council;
Lancaster City Council;
Leeds City Council;
South Norfolk Council;
St. Albans District Council;
Sunderland City Council;
Telford and Wrekin Council;
Tunbridge Wells Borough Council
14 working days
Babergh District Council;
Barnsley Metropolitan Borough Council;
Basildon District Council;
Blackpool Borough Council;
Poole Borough Council;
Bradford Metropolitan District Council;
Cheshire East Council;
Corby Borough Council;
Coventry City Council;
Darlington Borough Council;
Derbyshire Dales District Council;
Ealing London Borough Council;
East Cambridgeshire District Council;
East Dorset District Council;
East Hampshire District Council;
Harborough District Council;
Kirklees Metropolitan Borough Council;
London Borough of Barnet;
Luton Borough Council;
Manchester City Council;
Medway Council;
New Forest District Council;
Newark and Sherwood District Council;
Pendle Borough Council;
South Northamptonshire Council;
Southampton City Council;
Surrey Heath Borough Council;
Tonbridge & Malling Borough Council;
Woking Borough Council;
Wychavon District Council;
Wyre Borough Council
15 working days
Barrow-in-Furness Borough Council;
Bassetlaw District Council;
Fenland District Council;
Gosport Borough Council;
Havant Borough Council;
Hyndburn Borough Council;
Kettering Borough Council;
Knowsley Metropolitan Borough Council;
London Borough of Barking and Dagenham;
Neath Port Talbot Borough Council;
Oxford City Council;
Peterborough City Council;
Preston Borough Council;
Sefton Metropolitan Borough Council;
Selby District Council;
St. Edmundsbury Borough Council;
Stockton-on-Tees Borough Council;
Windsor and Maidenhead Royal Borough Council
16 working days
Allerdale Borough Council;
Ashfield District Council;
Blaby District Council;
Bromsgrove District Council;
Burnley Borough Council;
Ceredigion County Council;
Cotswold District Council;
Eden District Council;
Forest Heath District Council;
Hinckley and Bosworth Borough Council;
Liverpool City Council;
Monmouthshire County Council;
North East Lincolnshire Council;
Nottingham City Council;
Purbeck District Council;
Redcar and Cleveland Borough Council;
Rossendale Borough Council;
Scarborough Borough Council;
Slough Borough Council;
Swale Borough Council;
Torfaen County Borough Council;
West Devon Borough Council;
Westminster City Council;
Weymouth and Portland Borough Council
17 working days
Blaenau Gwent County Borough Council;
Bolsover District Council;
Breckland District Council;
Charnwood Borough Council;
Craven District Council;
Croydon London Borough Council;
Dacorum Borough Council;
Denbighshire County Council;
Epsom and Ewell Borough Council;
Erewash Borough Council;
Halton Borough Council;
Hartlepool Borough Council;
Kingston upon Hull City Council;
Merton London Borough Council;
Mid Sussex District Council;
Nuneaton and Bedworth Borough Council;
Powys County Council;
Rugby Borough Council;
South Ribble Borough Council;
South Somerset District Council;
Stroud District Council;
Tamworth Borough Council;
Teignbridge District Council
18 working days
Bracknell Forest Borough Council;
Caerphilly County Borough Council;
Cheltenham Borough Council;
Christchurch Borough Council;
Harrow London Borough Council;
Hillingdon London Borough Council;
Huntingdonshire District Council;
London Borough of Waltham Forest;
Mansfield District Council;
Northumberland Council;
Norwich City Council;
Redditch Borough Council;
Richmondshire District Council;
Rotherham Metropolitan Borough Council;
Runnymede Borough Council;
South Tyneside Metropolitan Borough Council;
Staffordshire Moorlands District Council;
Stevenage Borough Council;
Swansea City and County Council;
West Lancashire District Council;
Winchester City Council;
Wokingham District Council
19 working days
Ashford Borough Council;
Central Bedfordshire Council;
Cherwell District Council;
Conwy County Borough Council;
Copeland Borough Council;
Eastbourne Borough Council;
Gloucester City Council;
Lewisham London Borough Council;
Lichfield District Council;
Maidstone Borough Council;
Milton Keynes Borough Council;
Newcastle-under-Lyme Borough Council;
North Dorset District Council;
North Tyneside Metropolitan Borough Council;
Oadby and Wigston Borough Council;
Ribble Valley Borough Council;
Sheffield City Council;
Test Valley Borough Council
20 working days
Borough of Broxbourne;
Broadland District Council;
Cambridge City Council;
Canterbury City Council;
Chesterfield Borough Council;
Doncaster Metropolitan Borough Council;
Dover District Council;
Durham County Council;
East Hertfordshire District Council;
Gedling Borough Council;
Harlow District Council;
Middlesbrough Council;
North East Derbyshire District Council;
Oldham Metropolitan Borough Council;
Rutland County Council;
Sedgemoor District Council;
Thanet District Council
21 working days
Aylesbury Vale District Council;
Bedford Council;
Carlisle City Council;
Rochford District Council;
Rother District Council;
Ryedale District Council;
Sevenoaks District Council;
South Cambridgeshire District Council;
South Oxfordshire District Council;
South Staffordshire Council;
St. Helens Metropolitan Borough Council;
Tewkesbury Borough Council;
Trafford Metropolitan Borough Council;
Vale of White Horse District Council;
Wandsworth Borough Council;
Waverley Borough Council;
Welwyn Hatfield District Council;
Worcester City Council
22 working days
Amber Valley Borough Council;
Blackburn with Darwen Borough Council;
Horsham District Council;
Leicester City Council;
London Borough of Brent;
Melton Borough Council;
Mid Devon District Council;
North Warwickshire Borough Council;
Rushcliffe Borough Council;
South Hams District Council;
Thurrock Borough Council;
West Oxfordshire District Council
23 working days
Calderdale Metropolitan Borough Council,
Colchester Borough Council,
East Northamptonshire District Council,
Eastleigh Borough Council,
Great Yarmouth Borough Council,
Hambleton District Council,
Hammersmith and Fulham London Borough Council;
Hart District Council;
Herefordshire Council;
Islington London Borough Council;
Redbridge London Borough Council;
Richmond-upon-Thames London Borough Council
24 working days
Adur Borough Council,
Haringey London Borough Council,
Hertsmere Borough Council,
London Borough of Bexley Council;
London Borough of Camden Council;
Stockport Metropolitan Borough Council;
West Lindsey District Council
25 working days
East Devon District Council;
East Lindsey District Council;
Gwynedd Council;
Havering London Borough Council;
London Borough of Tower Hamlets;
Newcastle-upon-Tyne City Council;
Pembrokeshire County Council;
Portsmouth City Council;
Stoke-on-Trent City Council;
Three Rivers District Council;
Warwick District Council
26 working days
Cannock Chase District Council;
Flintshire Council;
Forest of Dean District Council;
High Peak Borough Council;
Isle of Anglesey County Council;
Isle of Wight Council;
Swindon Borough Council;
Wigan Metropolitan Borough Council
27 working days
East Riding of Yorkshire County Council;
Kensington & Chelsea Royal Borough Council;
Kingston-upon-Thames London Borough Council;
Plymouth City Council;
Rochdale Metropolitan Borough Council;
Watford Borough Council;
Wrexham County Borough Council
28 working days
Bridgend County Borough Council;
Cheshire West and Chester Council;
Enfield Borough Council;
Folkestone & Hythe District Council;
Hastings Borough Council;
Maldon District Council;
Mid Suffolk District Council;
Newport Borough Council
29 working days
East Staffordshire Borough Council;
Mendip District Council;
Greenwich Borough Council;
Stafford Borough Council
30 working days
London City Council;
Shropshire Council;
West Berkshire Council
31 working days
Bridgnorth District Council;
Chelmsford Borough Council;
Epping Forest District Council;
North Lincolnshire Council;
West Dorset District Council
32 working days
Chichester District Council;
Rhondda Cynon Taff Borough Council;
South Kesteven District Council
33 working days
Boston Borough Council;
Daventry District Council;
Reading Borough Council;
Torbay Council
34 working days
Birmingham City Council;
Dudley Metropolitan Borough Council;
Harrogate Borough Council;
Lewes District Council;
South Lakeland District Council;
Wiltshire Council
35 working days
Torridge District Council36 working days
Salford City Council37 working days
North Hertfordshire District Council38 working days
Cornwall Council;
Derby City Council;
Vale of Glamorgan Council
39 working days
Tameside Metropolitan Borough Council40 working days
South Derbyshire District Council41 working days
Hackney London Borough Council44 working days
Hounslow London Borough Council;
Worthing Borough Council
50 working days
Wealden District Council55 working days
Stratford on Avon District Council75 working days
Local Authority/SupplierTurnaround Time
East Dorset District Council;
North Dorset District Council;
West Dorset Borough Council;
Weymouth Town Council
15 working days
London Borough of Havering20 working days
Harrogate Borough Council24 working days
High Peak Borough Council25 working days
Maldon District Council25 working days
Shropshire Council30 working days
Aylesbury Vale (Buckinghamshire Council)30-35 working days
Chelmsford City Council35 working days
Cheshire West & Chester Council40 working days 
Thameside Metropolitan Borough Council40 working days

The content in these tables was last updated on Monday 2nd November and is up to date to the best of our knowledge.

Search Delay Insurance.

If your transaction is critical to complete and your search data is not going to be back in time, you can consider Search Delay Insurance as a cost-effective alternative. For more information, talk to your Customer Relationship Manager. Alternatively, you can contact our Customer Service Team on 0800 240 4746, or email

Here to help.

Following guidance on social distancing, we are temporarily no longer conducting face-to-face appointments but we’re still here for any virtual meetings and/or training. Your Client Relationship Manager and our Customer Service Team continue to be available via telephone and email to deliver the high level of service you have come to know and expect from us.

Our agile data and technology business remains resilient during this uncertain time